44jil Privacy Policy

At 44jil, we take the privacy of every player seriously. This Privacy Policy explains how we collect, store, use, and protect the personal information you share with us when you register, deposit, play, or interact with any part of our platform.

This policy applies to all players who access 44jil from the Philippines or through our website at 44jil.vu. By creating an account or continuing to use our services, you confirm that you have read and understood this policy and agree to the practices described here.

We may update this policy from time to time. When we do, the revised version will be posted on this page with a new effective date. We encourage you to check this page periodically so you stay informed of any changes.

We collect personal information that is necessary to operate your account and deliver our services. The types of data we gather fall into three main categories.

1.1 Registration and Account Data

When you create an account, we collect your full legal name, date of birth, email address, mobile number, and a username and password of your choice. This information is used to create and manage your account.

1.2 Identity Verification (KYC) Data

Before processing withdrawal requests, we ask you to verify your identity. This involves submitting a valid Philippine government-issued ID — such as a passport, driver's licence, or PhilSys ID — along with any supporting documents our team may request. This is a one-time process and the information is used solely for verification purposes.

1.3 Financial and Transaction Data

We record information related to deposits, withdrawals, and gameplay activity. This includes transaction amounts, payment channel references, dates, and account balances. We do not store full bank account credentials or e-wallet passwords — payment processing is handled through the respective provider.

1.4 Device and Usage Data

When you access 44jil, we may automatically collect technical data such as your IP address, browser type, device model, operating system, and pages visited. This helps us detect fraud, improve platform performance, and understand how players interact with our features.

The data we collect is used strictly to deliver and improve our services. Here is a straightforward breakdown of how your information is put to use:

• Account management: Creating, maintaining, and securing your player account.
• Transaction processing: Handling deposits and withdrawals in Philippine Peso through local payment channels including GCash, Maya, and bank transfers.
• Identity verification: Confirming your identity before processing withdrawal requests, as required under our KYC process.
• Fraud prevention and security: Monitoring account activity for suspicious behaviour, detecting multiple accounts, and protecting the platform from abuse.
• Platform improvement: Analysing usage patterns to fix bugs, optimise performance, and develop features that work better for Filipino players.
• Customer support: Responding to your queries, resolving disputes, and communicating account-related updates.
• Legal compliance: Meeting obligations under applicable laws and responding to legitimate requests from authorities.

We do not use your data for targeted advertising on third-party platforms. We do not build marketing profiles to sell to advertisers or data brokers.

44jil does not sell or rent your personal information. There are, however, limited situations where we may share data with trusted third parties to operate the platform effectively.

3.1 Payment Providers

When you make a deposit or request a withdrawal, relevant transaction details are shared with the payment provider you select — such as your local bank, GCash, or Maya. This is necessary to complete the transaction. These providers operate under their own privacy policies and data protection obligations.

3.2 Identity Verification Partners

If we use a third-party service to assist with KYC verification, only the minimum required information is shared, and such partners are bound by strict confidentiality agreements.

3.3 Legal and Regulatory Obligations

We may disclose your information to government authorities, law enforcement, or regulatory bodies when required to do so by law or in response to a valid legal request. We will only disclose what is necessary and proportionate to the request.

3.4 Business Operations

We may share anonymised, aggregated data — data that cannot be used to identify any individual — with business partners or analytics services to understand platform usage at a general level. This does not expose any personal details.

44jil uses cookies and similar technologies to keep the platform running smoothly and to understand how players use our site. Cookies are small text files stored on your device when you visit our website.

We use the following types of cookies:

• Essential cookies: Required for the site to function — keeping you logged in, remembering your session, and enabling secure navigation.
• Analytics cookies: Help us understand which pages are visited most, how long players stay, and where they come from. This data is aggregated and anonymised.
• Security cookies: Used to detect suspicious login attempts, prevent fraud, and protect accounts from unauthorised access.

You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect how the platform functions, including your ability to log in or complete transactions.

We keep your personal data for as long as your account is active and for a reasonable period afterwards, as required by law or legitimate business need. Specifically:

• Account data is retained for the duration of your account and for up to five years after closure, to meet legal and audit obligations.
• Transaction records are kept for a minimum of five years to comply with financial record-keeping requirements.
• KYC documents are retained in line with identity verification obligations and applicable regulations.
• Usage and device data may be retained for up to two years for security and fraud analysis purposes.

When data is no longer needed and retention periods have passed, we securely delete or anonymise it so it can no longer be linked to any individual.

As a player on 44jil, you have rights regarding your personal data. We respect these rights and will respond to requests promptly and in good faith.

To exercise any of these rights, contact our support team through the live chat in your account or by emailing [email protected]. We will acknowledge your request and respond within a reasonable period. Some requests may require identity verification before we can act on them.

44jil is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under this age. If we discover that an account has been created by or is being used by a person under 21, we will close the account immediately and delete associated data in line with our retention policy.

If you have reason to believe a minor is accessing the platform, please report it to us at [email protected] so we can investigate and act accordingly.

We implement technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Secure, access-controlled server environments with monitoring for unusual activity.
• OTP-based authentication for sensitive account actions such as withdrawals and password resets.
• Regular internal security reviews and access audits.
• Staff training on data handling and confidentiality obligations.

While we take security seriously, no system is completely immune to risk. We encourage players to use strong, unique passwords and to contact us immediately if they notice any suspicious activity on their account.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, our support team is available 24/7. You can reach us through the live chat feature when logged in to your account, or by sending an email to [email protected].

For questions related to your account terms, please also refer to our Terms and Conditions. For responsible gaming tools and self-exclusion options, visit the Responsible Gaming page.